MacCarthy London Hair & Beauty Reviews

117-121 St Johns Street, Clerkenwell, London, EC1V 4JA

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Reviews are written by customers after their visit.

4.5
726 reviews

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Written by our customers, so you know what to expect at each and every venue.
Lovely place but I am not sure i actually had my hair cut! I asked to keep the length but make sure that all the ratty ends were tidied and cut with more layers. However the man who was cutting my hair seemed very nervous and quite distracted (he took a phone call whilst doing my hair). At the end of the cut I tried to explain that I wanted more cut from the front but he became quite confrontational telling me “well this is what you asked for”. I became very uncomfortable as everyone seemed to be listening so I backed down and left the salon with a great blow-dry but no cut. I would return only because all the other hairdressers seemed great and had good rapport with their clients but I would specifically request to not have the same person again as it was a complete waste of money!
Another great value for money hair cut in a stylish salon, I don't even live near but keep coming as it's a dead cert
another nice blow dry experience. its worth it paying a bit more for a senior stylist though. i rate it as 4 stars.
This is an awful awful place!!! I went and the lady at the door said that they gave my appointment to somebody else, as wahanda cancelled it. I told them that is not possible and showed a confirmation email and a reminder message. She then, showed me something that they received from wahanda with a DIFFERENT order number. I explain this must be for a different customer, but she wouldn't listen. She had incredibly rude attitude and was shouting at me. I said that I am happy to wait for half an hour until they are free, she just asked me to leave. I have never been treated worse in my life. Then of course, I wrote an email complaining to Wahanda and the owner of the salon, it became clear that I was right and I did have an appointment for which I was fully charged; so then the owner told me she will give me a complementary facial as a way to apologise but when I replied asking for a date to go, 1 month later I am still waiting for a reply from her!!! Don't waste your time going there; you will be treated badly, yelled at, asked to leave, then you will be also lied at and promised an empty apology.
My hair stylist was lovely, we had a little chat but he left me to enjoy my haircut in peace. He took a lot of care with my hair and was very gentle. Great haircut. The salon wasn't too loud and shiny either.