Another perfect haircut from Made in Surbiton. The staff were very welcoming and professional. I booked it online and had to choose my hair length. I chose medium howeve,r upon my arrival at the salon I was told that my hair was long and so would need to pay an extra £6 for my haircut. Perhaps if an image was displayed on the website as what counts as short, medium and long hair this confusion could be avoided in the future.