Upon entering, the salon had a simplistic and open look, which I liked. The staff were friendly and made sure to ask my opinion at each stage of the process to ensure I was satisfied with my haircut. I did dock a star for cleanliness, more towards the build of the salon than anything else. Looking down at the ground, the bottom panelling seemed to be messy and placed haphazardly. Other than that, I recommend Mai Salon and would come back.