Needed to find a new salon due to moving so came to Mai after reading reviews, and came out genuinely surprised that it had so much positive feedback online. It's a nice looking salon at fair prices, but the service wasn't such that I would return. The haircut was just okay and not quite what I had described to my stylist, they use cheap hair products that I found to have an overly sweet, cloying scent that I wasn't a fan of, and I didn't find the staff especially welcoming. The salon was almost totally silent the entire time I was there, none of the usual friendly small talk you'd expect while having someone do your hair for an hour. In fact, the only time my stylist spoke to me was to offer a sales pitch for some of the aforementioned cheap, badly scented styling products. Overall not completely satisfied or impressed, and will be trying elsewhere next time.
I had highlights done by Mollie and was really pleased with the results. I thought she really listened to how I wanted my hair styling and gave me gorgeous waves which are still in 3 days on. I was made to feel welcome and offered drinks and magazines throughout. This is a cute salon, I will definitely be returning :)