My hairdresser was really nice and started on my hair straight away even if I was 20 minutes early. She took her time to make sure my hair looks good and asked my opinion and confirmation that I am happy with everything. I can also go back to get my fringe redone for free when it grows too long which I find very helpful as I haven't of other places doing that. It was a good experience for me and I got nice compliments on my hair later.