I was in the salon at the same time as the person who rated one star and I wanted to make it clear that this is an incredibly clean and friendly salon and they handled the situation as well as possible. I have never had *any* issues, and it is so obvious how hard the women work to offer a beautiful service and ensure that the nails are done to a high quality and give you after care tips to ensure that they last if you are having extensions etc (like I do). Thanks maison des ongles for always making me feel welcome and making my nails look stunning!