Nicolo is obviously an experienced professional. He asks what I’d like, assess the shape, thickness, and texture of my hair. Explains his plan, and consults with me during its execution. He is génial and focused. I am happy to hav found Nicolo at Making Waves in Barnes!
I booked to have my hair cut specifically asking for Nick but when I arrived I was told he was indefinitely away on sick leave. I thought I should have been warned and given a choice of whether to go through with my appointment and if yes who I would like to cut my hair. I didn't appreciate being handed over to an obvious temporary who hardly spoke any English. That may be why she didn't even ask what I wanted done before trying to start washing my hair - I had to insist on telling her.