Absolutely brilliant. Extremely quick, yet precise. I had previously had an awful experience at a different salon and it took me a long time to gather the courage to go for a wax again. The lady made me feel so at ease and she handled my sensitive skin incredibly well. A wax is never painless, but she was so quick it was all over before I knew it. The price is amazing for the results, would definitely recommend to someone who is worried about getting a Hollywood wax.