Really enjoyed my experience however I booked eyelash and eyebrow tint. I didn't see on the website anywhere that you need a test beforehand for the eyelash tint (I've never had it done before so I'm clueless). I had my eyebrows tinted however was told I couldn't use the voucher to come in another day for my lashes, would have to pay extra, which is a bit disappointing. Apart from that, great service and very happy with results.