All excited about getting my hair cut because it's been about 2 or 3 years since my last cut. Also, I had arranged for a night out that didn't happen because my stylist, Terrie, kansled my appointment due to an illness. Hmmmmm! So I am very sorry, but I have had to rate one star (terrible) just to get to this part. sorry, but I don't know what else to say.