.ManiMuse. Reviews

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Reviews are written by customers after their visit.

4.6
425 reviews

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Written by our customers, so you know what to expect at each and every venue.
Was 30 mins late to start. Minimal cuticle work. Nail colour not taken to the edge of the nail. Areas where topcoat was missed… Nail art was nice but wasn’t what I asked for… I felt rushed to choose - think the tech was distracted by the fact next client was waiting and she was running so late with appointments. Place could do with a tidy; and service needs to be better, if your paying those kind of prices. Likely won’t be back. Better basic salons in walking distance - shop around.
Julie was lovely and tried to work around scheduling problems which had messed up our appointments. But I was left with a poor manicure - she didn’t cut my cuticles and the BIAB looks like it hasn’t even been infilled. Julie tried her best with my nail art, and I really appreciated the effort. It was clear that scheduling issues and staff communication was the main problem. I had to book an appointment with another salon to redo my nails :(
I always found Kristie’s nail art and the length of time my nails remained strong and unchipped to be excellent. Although I had consistently good looking nails, I will unfortunately be finding a new nail tech. The customer service received varied massively. There are so many options in the city centre and little reason to continue as a paying customer if you’re not entirely happy. My appointments often started late, sometimes with no communication prior to this. Removals and filing were often overly painful (in comparison to nail services at a number of different salons) with little concern from the nail tech when it was raised. Although, as stated initially, the nail art was excellent and my nails looked amazing, the hit and miss levels of professionalism is where this place could really improve.
Arrived on time, was told that she was running a little late, I said that’s fine as I know these things happen and only expected 10 minutes..I wasn’t seen till an hour later…an hour 🥲I know these things happen but making someone wait an hour over their appointment time is ridiculous, also when I left my biab was bendy and two nails snapped right to the bottom, absolutely gutted because I’ve been growing them out for so long and now I have to start again, but obviously not here x
i got onycholysis and all of my nails started breaking. my nails started breaking from the sides, i did not think much of it until my new nail artist started pointing out the proper way it should be done. My nails were filed so badly on the sides they just started breaking. But that is not the worst part, I got onycholysis - when your nail starts to lift up from your nail bed. we found all of this out when the gel was removed. the lesson here,make sure your nail artist has an education in this
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