I would have left 0 stars for my rating if Treatwell would have permitted.Firstly, they phoned my on the morning of my daughter’s appointment to tell my that they had double booked her appointment. We had paid in advance for a haircut and blow dry. The person who phoned was incompetent and I had to speak with a senior member of staff. Secondly, the haircut they gave her was uneven and terrible. Complete amateur. Again I had to show a senior member of staff for them to correct it. Very poor