I was surprised at check out because they raised their prices significantly for the reflexology- from £29 to £47. I used to go there because it was good value for money but will probably find someplace else now.
Booked 1 hour full body massage at 6pm. Masseuse let me into the room at 6.10, and finished the massage at 7pm. When I said it hadn’t been a full hour that I paid for, she said they include 5min changing time in the beginning and 5 min changing time at the end within the hour. Also spent 20minutes massaging my head only. Live down the road and used to go here often, but won’t be going back