It's the small details that make up the whole experience - like have a chair and some hangers to put your clothes during treatment (in other salons I have had to put these on the floor!), having some relaxing music playing and a comfortable neck pillow while lying down for the wax treatment. It was my first visit to the beautician and it didn't take long for her to make me feel at ease.
I arrived early and was made a cup of tea and given some magazines while I waited. The cut was exactly what I wanted, and the hairdresser was friendly and conversational. Good value for money.
I have never felt so relaxed during a waxing before, Erica made me very comfortable and talked me through the process. She used a sensitive wax on my skin, which was also less painful than regular wax. I've had some bad experiences with two other local beauticians since moving to the area recently, but I have now found one I can trust.
second time going to this salon to get my eyebrows waxed - staff were again friendly and professional, salon is clean and well dressed and waxing was well done and good value for money. will be returning.
Very good experience overall. My beautician was nice and caring and made sure to maintain a very relaxing and cosy atmosphere. Waxing-wise a couple of patches were missed but nothing I can't fix myself and the wax used was good for my sensitive skin. Will definitely come back.