Jelena was kind but the result was not what i expected. I left with frizzy hair and a fringe I can't do anything with, which is not the quality you would expect going out of a professional salon and paying 60+ for a haircut. Kindness and cleanliness is great but I don't think this salon is for me or my hair type. I'm sure it's great for other people though and I've had great experiences for beauty treatments there.