Nawsheen was lovely. The experience was relaxing from the moment I arrived. Products smelled delicious and my skin felt amazing afterwards. Drifted off to sleep a few times, so very relaxing! My only comment for improvement would be that the music was on a constant loop and that became irritating towards the end of the hour.
Lovely facial, sadly held up by a few mistakes (towel warmer not being on, staff not having the right equipment). Staff were very apologetic for the delay, and my face felt great afterwards.