Booked last minute appointment through Treatwell. Honestly, was bit apprehensive about getting full head highlights as was less than half the price I usually pay. Added to this, my brown/grey roots were about 2inches long. While the dry, thin wisps at the ends showed the scars of a bleached short cut months ago. This was not a small undertaking. I never write reviews. But I want to share just how talented this understated genius is. Zhila is queen of her craft. Best highlights ever!!