The salon, staff, and procedure were all great, so have given it 4/5 on those criteria but the reason I have rated the actual procedure 'So-So' is because I booked a Hollywood Wax with hot wax but she started off using the hot wax and then finished the procedure with strip wax (more than half of procedure with strip wax), explaining that it would be less painful that way. Had I booked a procedure with 'strip wax' I would rate it 'Spot On' (4/5) as the waxing itself was done well.
I loved that my eyebrows were done perfectly. I wasn't happy that they left the threaded hair all around my eyes and nose.. Wish they tidied that. They can probably improve by being more friendly with the client.
Great waxing treatment, waxer was very nice and professional. Brazilian only took 10-15 minutes so very quick and I am very happy with the results. Overall, very good value for money. I will be returning here for further treatments!