The appointment started 15 mins late and I was standing in the therapist/owner’s living room watching her finish with her previous client - there is no separate area to wait. Despite being late, she was in a rush to finish through my appointment so that she wouldn’t be late for the next one, which was frustrating because the whole treatment felt rushed.
The waxing experience was not good - I’ve got two bruises on my leg and my underarm from over pulling and she tried to blame it on sweat - which anyone who waxes knows is untrue.
Do not recommend if you’re looking for a professional, smooth, stress-free waxing experience.