I was disappointed as I paid for the full experience 1 hour and 50 minutes for me and my mum. Which included the sauna, steam, jacuzzi, body scrub and a 50 minute body massage. However, the massage was cut very short and we finished the full experience in 1 hour and 25 minutes. So they shortened the treatments by 25 minutes which was disappointing. I did make a complaint afterwards and they refunded me £20.
On the other hand it was a really nice and relaxing experience.