Andrew was very polite and the strength of the massage was very good, although I did feel it was a lot more painful as he did not start by using gentle strokes to warm up the muscles before moving on to deeper movements.
I had a confirmed booking with Andrew, when I text to try and move the appointment earlier he called to say he would have to cancel as he was currently away. He rearranged for me to have a massage with his colleague who was great but if I hadn’t text him I would have turned up to no one!