I arrived at Massage Physio around 10 mins before my appointment, the man at the front desk was friendly and took my temperature for Covid reasons. I was then seated until my masseuse came to get me at the time of the appointment. I then had my consultation so that she could understand a bit more about my lifestyle and therefore, suggest the correct treatment. My muscles are particularly tight and knotty but Elicia was exceptional, friendly and thorough. Great experience overall!