The staff were friendly enough although they charged me more than app had said for gel, and there wasn’t a great deal of colour options. The colour I did pick had to be watered down/have something added to it half way through, and the woman made several mistakes where she had to remove and re-apply (not that I asked for, but that she noticed quickly herself)- I counted at least 4 times. It looks okay but definitely not worth £62 for a gel mani and pedi.