The beautician was ready and waiting for me when I arrived and the room was all prepped and ready. She was very friendly but it was not the best wax I have had by a long way. I still had to do a lot of tweezering when I got home and I was recommended a product, which I purchased, which was £20 that I could buy online for £8. So that was also disappointing to discover. I had been before but now think I’d look elsewhere.