The masseuse was absolutely fantastic; she started by massaging my whole body starting at my feet so that I was completely relaxed. She managed to knead all the knots out of my shoulder blades which was painful but feels so much better a couple of days on. I sometimes feel a bit awkward during massages, particularly when you arrive and you're not sure what to do, but she couldn't have made me feel more welcome and relaxed. Definitely recommend!