Really happy with my manicure, they look lovely! I had broken two of the nails so Marcella offered to extend them for me which made the finished look even better
Masseuse was 20 minutes late, no problem. She clarified what I had booked for. But as I was told it was done and I got changed and left I realised my 70 mins had been a 50 min massage. I had prepaid and was not offered a refund jusr ushered out unsure what to do when realising it had only been 50 mins max. I sent a very polite email asking for a partial refund as I’d paid for 70 mins and have had no reply in 10 days. Really disappointed, booked as a big treat to get scrimped off time I’d paid.