I have had a bad neck for years and was used to living in pain and in the best of times in discomfort. I explained this to Melissa and was ready to receive a good massage and that is all. To my utter surprise, when I came out of the room I realised that I could move my neck with ease and it didn't hurt anymore!! Melissa was kind, efficient and very professional. Her training is fantastic and her performance exceeded (by far) my expectations. I have gone back and will continue to go because she is, without a doubt, the best massage therapist I have had in my whole life!!!