I didn't know what to expect, but I was pleasantly surprised. The actual venue was superb, just what you want for a quality nail bar. Everything is gleaming and bright. Cleanliness is paramount. The young lady Hami who saw to my nails was very professional and efficient, she was also very pleasant too. I will certainly be returning there for my BIAB treatment. I must also mention that I am quite disabled, but they were very helpful and respectful towards me. Very happy lady!