Booked a waxing appointment for 9:30 and arrived on time, only to be left waiting for over an hour before being attended to.During the service, I was burned at one point, and wax was left behind. The job was not properly finished, as there was still hair left that should have been removed.Despite all of these issues, I was only offered a 20% discount, when I believe I should have paid significantly less given the quality of service provided.Very disappointed with my experience, don’t recommend