I specifically booked Zara on treatwell. When I arrived she did not turn up. I was told she would arrive. She did not arrive and I was not informed about this until Meetra turned up and said she would be doing the haircut as Zara had a sore arm. I was very disappointed as last time Meetra cut my hair she took far too much off. I even showed her a picture and it was again far too short and clearly not what the picture showed. She did a nice blow dry and it was a nice cut but not what i asked for.