Had to wait 40 minutes almost for my appointment, only got a chair after 15 minutes, which was welcome as have parkinsons disease. also someone had treatment in the same room it was so busy. Area the lovely lady had to work in was minimal and lighting was such that my nail varnish wasn't even, or full toes painted, maybe I chose the wrong colour. 4th time I have visited and only time I have had an issue to say. I think it's because they were so busy, but if so don't accept further bookings.