I booked in to have my eyebrows threaded using the Wahanda website and paid for my appointment at the time of booking. When I arrived at the salon both members of staff were busy and I was asked to wait for 15 minutes after the time my appointment was booked for.
The threading itself was quick and I was happy with the shape, but I was otherwise unimpressed with the service. The staff member would not accept that I had pre-paid for my appointment on the Wahanda website and tried to get me to pay for my appointment again, despite showing them my booking reference. The staff were extremely hard to communicate with, so I had to get an adviser from Wahanda customer service to contact the salon on my behalf and explain that my appointment was already paid for.
Overall, my experience here was poor and I would not recommend the salon.
The manicurist treated my nails which have had acrylic on for 20 years so were in a very poor state and gave me some good advice on how to look after them .
I will certainly be returning
The salon has moved to the ground floor (same building) and is much cleaner and brighter. The staff are very friendly and I am happy with my hair treatments.
Very knowledgeable friendly staff. As always my hair colour was spot on. I would encourage anybody to visit Mehak's as the treatments are great value for money.
When I had to call Mehak to alter the booking, she was very accommodating. The staff was very friendly and provided good advise for hair colour options. Will be returning soon.