I booked an upper lip wax & body waxing inc. bikini. Had bikini line waxed for over 25 years & is usually pain free but this was v painful. She then started applying wax down the right side of my face. I have never had a face wax & I didn’t want one. She hadn’t read the booking before she started. I ended up having to go through with the full face wax. She then tried to charge me for the full £15, I paid £6 as just wanted to leave ASAP as was so upset. I have subsequently got a bad face rash.