Maria the beauty therapist was lovely. She put me at ease immediately & fully explained what the treatment involved. We discussed the colour to be used on brows. Her manner was friendly & approachable which was so nice as I had never had this treatment & was not looking my best . I was wearing no make up & hair that needed dyeing before a big event scuffed back. Maria was non judgemental when I said I felt rough. The treatment itself was quick, painless & natural looking which was what I had asked for . I will definitely go there again & recommend her services to my family & friends.