My lady, Sogun, was lovely & attentive. I must say, she's very strong! Normally I could take it but that particular day I did need a little lighter & she adjusted really well. She did a few new things, which was nice (face oil massage!). Don't judge it all from the outside - walking into the side of a Golds Gym under a Hotel & walking downstairs. The staff in Meraki are lovely & skilled - thank you!