I had a really excellent experience at this salon: the staff are very friendly and totally professional, and the salon has a welcoming, inclusive feel. The stylist was absolutely excellent - she listened to exactly what I wanted, made some helpful suggestions and then totally exceeded my expectations: this was honestly the best set of highlights I have ever had. All the staff in the salon were helpful and pleasant, and nothing was too much trouble for them: I have already booked a return trip, and will be loyal to this salon as long as I remain in Liverpool.
Booked an appointment for 2pm. Followed with a phone call saying that slot wasn't available and could i come in at 2:40. This was a bit tight as i already had plans for the afternoon but agreed as i'd already paid and they assured me they would see me promptly. 2:55 came and I still hadn't been seen. They were very apologetic however, I have now lost the money that I paid for this service as I had to walk out.