As you can see, I gave five stars for the venue and the massage, which were brilliant. The massage was very firm and the best I have had for years.
The reason I only gave 4 over all is that I was kept waiting for about 20 minutes before the massage. I then had my nails painted and had to wait about half an hour for that too. I had plenty of time, so luckily this didn't spoil it for me on this occassion. They did look after me very well whilst waiting with cups of tea and offers of bubbles.
Also, I booked this appointment for 3pm through Wahanda, but there was no appointment available at that time. Probably needs more communication between Wahanda and the salon.