Miami Health Club - Walworth Reviews

208-210 Old Kent Road, London, Walworth, SE1 5TY

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Reviews are written by customers after their visit.

4.6
242 reviews

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Written by our customers, so you know what to expect at each and every venue.
Absolutely amazing! Charmaine was lovely, really professional & chatty . She took great care in doing my legs & recommended me products to use for my skin
Easy-going facility. the price of the UV lamps is very convenient. It is not very busy so whenever you want to go you can!
I was very impressed with Charmaine and her service . She was very friendly and professional and would defiantly be coming to her again .
I know I can't complain about how cheap this deal was but the sunbed had no effect on me at all !! I am very disappointed very very weak sunbed !! Such a shame as the man at reception is lovely . Will not be returning
Unfortunately, I had a pretty bad experience here. Firstly, I turned up for my appointment 5 minutes early and the gentleman at the desk said the beautician should be with me shortly. After 15 minutes he tried calling her to no avail. Eventually, 30 minutes into my appointment I gave up - I was in no mood to be pamper as I was particularly annoyed by this time at the tardiness. I left my number and the beautician called me 10 minutes later saying Wahanda hadn't notified her (first time it's happened to me, however, I see that it's happened before on previous feedback), then we rearranged for 2 days later - she was very apologetic. Then, my next appointment I arrived early and no sign of the beautician. 15 minutes into the appointment time I called her and she answered instantly saying she was about to call and she was stuck in traffic and she'd be there any minute (5-10 minutes later she turned up). Then, it was all a fuss in the room to prepare the things, what was most annoying that it was meant to be relaxing but the beautician's heels were chunking all around me (in hindsight, I should have said something). The ambiance definitely wasn't relaxing, you could hear the gym music right outside the door (eventually there was some incense burning). The facial itself was fairly okay, however, I like to experience mine relaxed and I was just too annoyed by the whole situation. The beautician did seem knowledgeable, so perhaps for a wax or something not indulgent/relaxing then it will probably be okay (obviously, I cannot verify this).
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