They postponed my appointment last minute by half an hour. I arrived at the rescheduled time. After another 40 minutes of waiting, I was told that I only need to wait for a few more minutes but the stylist of my booking was still slowly washing and cutting another client's hair. I hope the salon will improve on its customer service and its respect on people's time. They could have honestly told me how much more time it would take.
I have booked in with this salon before but they cancelled due to time restrictions etc. I thought I would give it a go for a toner, WCB. Overall, it wasn't too bad, and happy with the result but along the way there were some issues. Felt a bit rushed, hair was only rough dried and when asked for a blow dry was initially told I hadn't booked in for one which was incorrect. Would have been nice to have been offered a drink and refused hairspray so blowdry didn't hold by the time I got home.