My appointment was at 12:30 at Mil Hill Nails. When I arrived I waited 5 minutes before anyone even acknowledged me and then I was told to walk down the road to Esses Nails where they would complete my manicure and pedicure. Once I got there I waited 30 minutes before I was seated in a pedicure chair and then another 15 minutes until my nail technician started my services. The nails look fine but the experience was poor & I would not recommend.