Absolutely terrible experience!! I informed the salon I was running a few mins late (25 mins before my appointment) to which she responded “no problem”. Once I got there I wasn’t seeing to for 25 minutes. There were also other customers complaining about poor timing. When asked when I can start my pedicure the response was “not sure” and I chose to leave as I refused to wait any longer. A refund was requested and was rudely declined - she even hung up on me.
I booked two pedicures of 45 minutes. My daughter got her 45 minutes very thorough treatment.
The lady that was doing mine, I believe her name is Emily. Rushed through mine, got up about 10 times, doing other treatments, getting payments, answering the phone and making phone calls whilst she should have been doing my nails. Barely dealt with my cuticles.
And then had the audacity of arguing with me and telling v me that we got the same treatment.
If you are too busy don’t take bookings!