Booked in as a last minute, on the day appointment. I just desperately needed a trim, and I'm quite straightforward about what I wanted, a quick trim. It was the fastest, easiest, most no nonsense trip to the hairdressers ever! Both the gentleman at the desk and my stylist were very nice, friendly and welcoming. I've left with a loyalty card and will definitely be back. I should mention I have long curly hair, which sometimes causes issues, but Tamara (I think this was the lady's name) gave me a great cut. She got all the ends off without taking so much I got a lot of shrinkage in the length, and was happy to give a naturally curly blow dry. Thumbs up!