Millimetre Hair & Beauty - Palmers Green Reviews
264 Green Lanes, Palmers Green, London, N13 5TU
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245 reviews
I booked only to be called and asked to change the time to an hour earlier. I agreed, then received a missed call and a voicemail the next day asking me to call back, I called and no one knew why I was calling, then I was told there might be a double booking then informed I could keep my appointment(pretty rude). I turned up at the new time they had asked only to find I had to wait a further 20 mins to be seen, I was told o could have a free refreshment I was confused about why they charge for things like water,I've never been in a salon where I've been up sold adrink, it's usually just part of the service and needn't even be a fancy brand!so I'm now being kept waiting even though they asked me to come earlier, the beauty assistant came over and tried to sell me several expensive products and services that I had no interest in, finally the hairdresser came over to me and asked me to stand up and said he would only cut the bottom of my hair at the back I said no I want an inch off all over , his English wasn't amazing and I'm sure he did not understand and making me stand up and parade around with a mirror for him to show me my own hair was unnecessary and embarrassing he then asked her to wash my hair, which she did, that was fine, but I was then kept waiting a further 10 minutes shivering with wet hair waiting for the hairdresser to finish his client and come to me, my hair was then cut (poorly- I have since had to book an appointment elsewhere as he barely touched the front or sides and it looked like my hair wasn't cut at all) and blow dried my hair, he rushed the blow dry because it was too busy for him and he was behind due to a sick member of staff, I felt rushed and not taken care of, also when my hair was washed I could see full size flies stuck in the light fitting above my head, really unpleasant, in fact all their light fittings are full of tiny flies and some normal size flies. Not hygienic, the receptionist was busy having her nails manicured by the bored and client less beautician, a really bad experience, don't go there! There are too many salons to go somewhere where they are that disorganised, mess you around with the booking, charge you for water or a tea, no little head massage on the hair wash, bad hair cut, rushed and staff grooming themselves whilst you get whisked in and out with a below par service.
Styled by Jenny
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I had a hair colouring, very happy with the result. Salon, bright and clean. Staff- kind and friendly. I didn't like that I had to pay for my coffee.
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