Welcoming and relaxed. Aine cut my hair beautifully. Very happy. No pushy sells. Aine obviously enjoys her work & is very good at it. The only negative was when I was leaving the receptionist, from across the salon, said that I can't request hair stylist if u book with Treatwell & to book with them next time. It felt uncomfortable and like I was being told off, or I just stole the money out of her pocket! So although the haircut and styling was really nice, i left feeling a bit embarrassed and not feeling so great.