Felt great after my facial and my skin was glowing. I've recently had an acne breakout and I can see my pores slowly closing. I was also recommended to use Body Shop Aloe cleansers as it's gentle on my sensitive skin so went and it feels great. Doesn't dry out my skin (I make sure to use a light moisturizer) and leaves it feeling fresh. Overall a good facial treatment.
Worst experience ever. Just wanted to have a blow-dry from a local hairdresser and was really disappointed - apparently the 'experienced' was not used to thick hair... no comment.