Misha was very friendly on arrival and and made me feel welcome, but sadly I was asked lots of questions about my religion that I felt uncomfortable with. In addition, my gel manicure that took a very long time (1hr40mins) only lasted for one night and after three days three of my nails had come off and I had to go and get them redone somewhere else.
Lovely staff, well-executed treatments. The therapy room & massage table were a little uncomfortable though, and the walls were very thin so noise from upstairs travelled, it wasn't hugely peaceful or relaxing. Enjoyed overall and good value for money.