I had to pay extra for hot wax but the service was good and the job was done well so it was fine. I rather have hot wax as an option though when booking and not be surprised having to pay later
I had a Hollywood wax and eyebrow threading .It was the best wax I ever had, minimum pain&fast, the threading was superb and gave me much better shape.I would definitely go back.
The lady was calling me a few days before hand to try to get me to change the appointment ... And when I arrived on the day, she was definitely not expecting me because she was eating when I arrived. The 'waxing room' is not very clean there was wax everywhere, I just don't feel very hygenic and comfortable there
Venue was excellent and I able to fine it easily just opposite to local Argos. Staff was friendly and started my treatment on time without waiting. Place was clean over all and they used quality products. They listened to me during treatment and made minor changes which I requested and did not charged extra money. Hair stylist did not rushed as some customers were in waiting but she took her time until I fully satisfied with style.
Waxing treatment also done nicely and the took extra care in hygiene and cleanliness during treatment. Therapist was experienced and did the job skillfully. As a discount and making me a happy customer therapist did 10 minutes Indian head-massage for free. Over all I am happy with my treatments and will come back again.
The staff was lovely however she cut my cuticles way too short and I was bleeding. Regarding the nail polish I left the salon with loads of smudges. Really disappointed, I could have done it myself better and for free