Misha was nice and friendly however thought I was someone else throughout the appointment (despite confirming my name and what treatment I wanted when I arrived). The wax during my Hollywood was painfully hot and I had to ask 3 times to cool it down. Misha struggled to remove the wax - very painful (in ten years of waxing was one of the most painful). My eyebrows were done very thin and not finished as another client arrived. Sadly not the experience I was hoping for. Will not be going back.
The salon was a little dated and some of the equipment was not as new as it could have been. Misha was really lovely though and seemed to know what she was talking about. She consulted me about my skin quite thoroughly and even gave me a complimentary arm and shoulder massage.