Terrible experience. Booked a 60 minute facial hoping for a relaxing treatment. Felt anything but relaxing and made me feel anxious and upset. Extraction was performed using bare hands and tissue paper, no sterilised equipment. Instead of a relaxing atmosphere the ex-partner of the therapist was in the room next door and was having a coughing fit, talking on phone and slamming doors; this was combined with stories and profanities that I did not ask to hear inc. about recent missed flights. Avoid