I was recommended via my friend, and I've recommend other friends and my mum! Elizabeth is so welcoming. She makes you feel comfortable. She gives you real expectations but also makes you feel so good about yourself, for her it is about enhancing your natural beauty which was perfect, exactly what I wanted. There was a heated blanket for me as it is winter! And a little cola cube at the end. I've honestly never looked better and I will be returning for the same treatment, even looking into more!