The treatment/massage technique itself was great but my therapist had their phone in the room and was using it whilst massaging my back and I could hear a podcast playing through their air pods over the spa music. Just felt a bit unprofessional and made me feel like I wasn't a priority, not to mention a little concerned for my privacy if there's a phone that's being used whilst I'm half undressed during a treatment.
My massage was the best I have ever had. My masseuse really listened to me and my body and it felt amazing. I left feeling very relaxed and happy. Thank you!